Swagelok

Privacy Policy

This Privacy Policy applies to personal information collected online by Western New York Fluid System Technologies, Inc., its affiliates and subsidiaries (collectively referred to as “WNYFST”) in connection with its U.S.-based websites, microsites, mobile sites or mobile apps that expressly adopt, display or link to this Privacy Policy (collectively referred to as our “Sites”).

In this Privacy Policy, personal information is information that (either in isolation or in combination with other information) enables you to be directly or indirectly identified (“Personal Information”).

Personal Information You Provide To Us

We collect Personal Information when you contact WNYFST by filling out a form with your Personal Information and submitting it through our Sites. We may also collect Personal Information when you register for a webinar, attend a training event, purchase products or contact us with questions or other customer service needs.

Personal Information We Automatically Collect

When you visit our Sites, we collect Internet or other electronic network activity information through the use of cookies and other trackers. Depending on your tracking preferences, the information we collect may include but is not limited to your device’s Internet Protocol (“IP”) address, referring website, type of browser you use, what pages your device visited, and the time that your device visited our Sites.

WNYFST may use this data to improve its Sites, to statistically analyze Site use, to improve its content and product offerings, and to customize our Sites content, layout and services.

We may also rely on tools, including a firewall, to prevent spam and other security risks related to the use of abusive automated software.

How We Use Personal Information

We may use Personal Information we collect for the following reasons:

  • To respond to your inquiries and fulfill your requests
  • When it is necessary to perform our obligations or exercise our contractual rights
  • When it is necessary to comply with applicable laws or regulations
  • For our legitimate business purposes, including:
    • Managing and promoting the Swagelok brand
    • Selling products and processing payments
    • Improving upon the products we sell
    • To administer our Sites and events
    • For internal operations including troubleshooting, data analysis, testing, statistical, and survey purposes
    • To operate our business
  • To communicate with you concerning products and information about our products
  • To improve our Sites to ensure that content is presented most effectively for you
  • Where we have your consent (if and as required under applicable law) to use your Personal Information for marketing. Where we rely upon your consent, you have the right to withdraw consent by contacting us.

The Way WNYFST May Share Your Information

WNYFST does not sell, rent or trade Personal Information to unrelated third parties except as set forth below. We may share your Personal Information with the following:

  • Our contractors, vendors and affiliates so that they can provide information to you about their products and services
  • Our contractors, vendors, affiliates and third-party service providers in order to perform tasks on our behalf such as the following:
    • Facilitating your transaction
    • Fulfilling orders
    • Assisting in servicing our products
    • Providing and improving our communications with you
    • Responding to requests
    • Security and fraud prevention
    • Cloud based and hosting services
  • When it is necessary for completing or servicing any transactions that you have authorized and, in some instances, to verify the existence or condition of your account with a financial institution, credit bureau or other third party
  • As required to cooperate with a subpoena, search warrant or other legally valid inquiry, court order or other legal process, or as required or permitted by law
  • To protect the rights, property or safety of our Sites, our users or others, including where necessary for the establishment, exercise or defense of legal claims
  • As necessary and appropriate to protect WNYFST from harm due to fraud or other illegal activities

If WNYFST were ever merged with or acquired by another company, or if we acquire another business entity or are involved in a corporate reorganization or other change of control, or if we sell substantially all the assets of a division, affiliate or subsidiary, some or all of the Personal Information collected about you could be shared with the acquiring or acquired company.

Google Analytics

WNYFST uses Google Analytics to collect information about your use of our Sites. Google Analytics collects information, such as how often you visit our Sites, what pages you visit and what other websites you use prior to visiting our Sites. We use the information we receive from Google Analytics to improve our Sites. Google Analytics collects only the IP address assigned to you on the date you visit our Sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with Personal Information. Although Google Analytics stores a permanent cookie on your web browser to identify you as a unique user the next time you visit our Sites, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Sites is restricted by the Google Analytics Terms of Use available at GOOGLE.COM/ANALYTICS/TOS.HTML and the Google Privacy Policy available at GOOGLE.COM/INTL/EN/ANALYTICS/PRIVACYOVERVIEW.HTML. You can prevent Google Analytics from recognizing you on return visits to our Sites by disabling cookies on your browser.

Your Choice and Access Rights

You can control the information we collect and use in the following ways:

  • Location Information: You can disable location-based services on your mobile device or web browser by adjusting the settings on your device or browser. This will prevent our Sites from accessing your location information. Note that some services may not be available if you disable location-based services.
  • Emails: You may opt-out of our marketing emails by following the instructions listed in any email communications that you receive.
  • Social Media: This Policy does not cover the privacy and security practices of social media platforms on which we have social media pages. Please review the terms, policies, and settings of those social media platforms if you have questions about how they collect and use your data.
  • Google Analytics: You can opt out of Google Analytics across all websites you use. To do so, visit this website.
  • Postal Marketing: To opt-out of other forms of marketing (such as postal marketing or other non-digital targeted marketing), please opt out by contacting us at the below contact information.

Security

Our Sites utilize encryption technology. We also use firewalls and have implemented other reasonable technical, administrative and physical measures designed to protect the personal information in our custody or control from unauthorized access, use, modification and disclosure. Moreover, we regularly monitor our systems for possible vulnerabilities and attacks. While we implement these security measures on our Sites, you should be aware that 100% security is not always possible.

Third-Party Practices

We may enable you to navigate to third-party websites through links on our Sites. We do this for your convenience. Whether the third-party content appears within our Sites environment (like a map frame), or you leave our Sites for another website to view it, the terms, conditions, and privacy policies of those other websites govern your online experience. Please review their terms of service and privacy policies if you have any question about their practices.

Children Under 13

Our Sites are not directed at children under the age of 13, and no one under the age of 13 should provide personal information on our Sites.

Changes to This Privacy Policy

This Privacy Policy was last updated July 23, 2024. We reserve the right to amend this Privacy Policy at any time. The revised version will be available here.

Contacting Us

Questions or comments regarding this Privacy Policy you can email us at info@WNYFST.swagelok.com or write us at 10 Thruway Park Dr., West Henrietta, NY 14586.