Who We Are


Rooted in community and powered by the trusted Swagelok brand, we are here to make fluid systems succeed. We learn your system’s performance in order to design, assemble and deliver a custom solution backed by exceptional customer experience.

How We Work


Swagelok Western New York was formed in January 2001 through the merger of three former Swagelok distributorships; Buffalo Valve & Fitting Co., Rochester Valve & Fitting Co. and Syracuse Valve & Fitting Co.

With offices in Buffalo, Rochester and Syracuse, Swagelok Western New York proudly serves 35 counties in Western New York and Northern Pennsylvania. Our team is committed to quality fluid system solutions across diverse industries and businesses of all sizes. 

We provide:

  • Personalized Solutions. We get to know your system to understand how to better serve you.
  • Custom Fabrication. Our local team assembles comprehensive systems from our catalog of quality products.
  • Immediate Action. We answer when you call and are there with the solutions you need, when you need them. 
  • Consultative Partnership. Our approach ensures that all of our customers receive the products and solutions that are right for their application.
Swagelok's wheel of values

Our Vision

To Be the Fluid Systems Experts The World Relies On

Our Associate Experience

People are at the center of everything we do. We create a supportive culture where each person is respected and valued. Together, we serve our customers and better our communities.

Our Customer Experience

Every day, customers count on us to safely and sustainably move fluid through critical applications and meet the unrelenting demands of their industries.

Zero Customer Disappointments

Our fluid system experts assess your system performance to help deliver an optimized solution and engaging customer experience.

Who We Are PDF thumbnail

Who We Are

We learn your system's performance in order to design, assemble and deliver a custom solution backed by an exceptional customer experience.

A Values-Based Company

Since its founding in 1947, Swagelok has been a values-based company committed to doing the right thing in all cases.

  • Customer Focus: Create Value for the Customer to Create Value for Swagelok

    Swagelok and authorized sales and service centers work together to help customers achieve their goals—for safety, reliability, efficiency, sustainability, growth, and more. Regularly stocked products are readily available throughout the world, and technical experts are on hand to collaborate on specially designed solutions, on-site evaluations, and training. And we look forward to exploring many more horizons with customers in the future!

  • Integrity: Choose to Do the Right Thing with Courage and Character

    Integrity is at the heart of Swagelok. Our founder Fred Lennon set the standard, and today’s associates continue to be inspired to do the right thing. We understand that each of our decisions impacts more than just our organization. Operating with a holistic, long-term view, Swagelok has the freedom to invest in our business in ways that benefit our customers, our communities, and each other—regardless of the economic climate.

  • Quality: Provide High Value and High Performance in Our Products, Processes, and Services

    Quality is built into our products, every step of the way. Through rigorous raw material requirements and proprietary precision tooling, we ensure and protect the most critical product features. Throughout the organization, our passion for excellence has created a culture of quality that extends to authorized Swagelok sales and service centers. We are proud to provide high-quality products and experiences anywhere in the world.

  • Continuous Improvement: Systematically and Consistently Do Things Better

    Our passion for continuous improvement inspires flexibility. We are always open to new ways of performing more efficiently and developing better solutions for customers. Over the years, even our flagship product—the Swagelok® tube fitting—has benefited from ongoing improvements, including changes to ferrule geometry and metallurgy. As application requirements have changed, we have adjusted our products to meet these demands.

  • Respect for the Individual: Commit to the Success of Each Associate Through an Environment Where People Are Trusted, Respected, and Treated Fairly

    Our founder Fred Lennon created a culture of respect, where associates—never “employees”—feel a sense of connection and pride. Our people-focused culture is evident in our Total Rewards benefits for all associates; open-door policy; no-layoff philosophy; focus on safety; and commitment to diversity, equity, and inclusion. We are committed to nurturing an environment where all associates feel welcome, supported, and valued. That’s why our associates have tenures of 10, 20, 30, and even 40 years.

  • Innovation: Challenge Conventional Wisdom to Create New Value for the Customer

    Swagelok was first to market with a leak-tight, two-ferrule tube fitting that helped define the fluid system industry. And our unique business model was a game-changer, too; a network of authorized sales and service centers, focused solely on Swagelok’s product line, supports customers with local inventory and expert support. Today, Swagelok holds more than 225 active patents, and as the pace of change continues to accelerate, we are collaborating with customers to bring new products and services to the marketplace.

Join Our Team Of Experts


Love a challenge? You will fit right in!

We're looking for dedicated, creative people to join us in making Swagelok Western New York even better. Is that you?

Swagelok field engineers looking at a technical document in an industrial facility

Connect With Our Experienced Team


We learn your system’s performance in order to design, assemble and deliver a personalized solution and engaging customer experience.